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Single Window RMA & Warranty Solutions can provide LCD manufacturers, that vital competitive edge

by 7. December 2009 00:02

 

With the growing popularity of LCD technology, and its increased use in most entertainment electronics, Laptops, etc., manufacturers and producers of such equipment need to ensure excellent after market services for their LCD products. Manufacturers would have to replace panel and associated components, and take back irreparable/scrap items from their local partners with the help of a well functioning network comprising of Logistics, Warehousing and Technical repair partners.


The major points of this network are:

Transport
Transportation of goods from and to any worldwide destination including all customs and other documentation formalities for goods import and export

Storage
Storage of goods in a modern large-capacity strategically located with all facilities capable of storing electronic goods


RMA/Repair
Involving LCD buffer service, RMA service, goods stock-keeping, reporting and others

Currently manufacturers depend on multiple entities to handle various aspects of this network, leading to inventory holding costs, and dissatisfied customers. An effective way would be for manufacturers to use a vendor who can offer a single window integrated solution covering Repairs, RMA, warehousing, inventory management and import / export services. This kind of a solution that caters to all the needs for warranty support ensures that manufacturers can focus on their core competence and increase customer satisfaction.

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Company Info

Since 2001, Repair & Return Technology (India) Pvt. Ltd., (R&R) a true end-to-end return management solutions company has been catering to the Repair & RMA needs of both International & Domestic Manufacturers. R&R offers a diverse portfolio of technical services for products including Consumer Entertainment, Telecom & Wireless products.

In the year 2007, Repair & Return Technology signed a joint venture agreement with Sequel Technology Ltd. Hongkong for repairs of LCD Panels.